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Hey, Reader. Main Insight: Technical Infrastructure Requires More Than TechnologyTechnical infrastructure can be critical to an organization, but having the right technology is only part of the equation. The ISPE article, Communication as Technical Infrastructure in Pharmaceutical Manufacturing, highlights an issue that applies well beyond the pharmaceutical industry: technical work depends on people being able to communicate across organizational boundaries. When technical professionals and business leaders don't understand each other, even good technology can create friction. A few key insights:
The fix isn't to eliminate technical complexity. It's to communicate that complexity in a way that helps people make better decisions. Link to the piece is HERE. Podcast Episode: Orla Daly on Where IT and Business BreakOrla Daly is a CIO and technology leader who has partnered with business leaders to lead strategic technology initiatives, improve processes, establish governance models, and deliver organizational value. In our conversation, we discuss where communication between IT and the business breaks down, how to explain complex technology decisions to nontechnical stakeholders, and why communication should be a core competency for IT professionals. Check out the episode HERE. Micro CTAWhere do you see communication breaking down between technical teams and the rest of your organization? Reply and tell me. I read every message. Until next time. Have a great week! -Neil |
I'm an engineer who's all about improving technical presentations. I post about my recent podcast episodes interviewing those with technical backgrounds about their public speaking journeys, my YouTube videos and blog posts offering tips on giving better technical presentations, and my podcast guest appearances. Want some public speaking tips? Please visit teachthegeek.com/tips.
Hey, Reader. Main Insight: 3 Tips to Keep to Time During Your Presentation Ever sat through a presentation where the speaker went over time? Or been the presenter who had to rush through the last few slides because you had too much to cover? Keeping to time is part of delivering an effective presentation. Your audience has set aside a specific amount of time to hear from you, and going over can cut into the next speaker's slot or leave little time for questions. Here are three ways to stay on...
Hey, Reader. Main Insight: Your CEO Needs the Right Information, Not More Information Technical professionals often assume that providing more data, detail, and analysis will help decision-makers understand a problem. But executives need more than technical accuracy. They need to understand what the information means, why it matters, and what decisions it supports. In my latest article for Inc., I explore why technical professionals need to focus less on delivering more information and more...
Hey, Reader. Main Insight: Technical Expertise Needs to Be Communicated to Be Heard Technical professionals are hired for their expertise. But knowing how to solve a problem doesn't guarantee that decision-makers will understand its significance or act on it. In my interview with Unique Training & Development for the Accelerating Operational Performance podcast, we discussed why technical professionals sometimes struggle to get their messages across and what they can do to improve. A few key...